Mini Portable EMS Neck Massager

At Amazingg, we strive to provide a seamless shopping experience for our customers, which includes fast and reliable shipping. Below, you'll find all the information you need regarding our shipping policy.

Free Shipping

We're delighted to offer free shipping on all orders placed on our website. Whether you're purchasing a single item or multiple products, rest assured that you won't incur any additional shipping charges.

Delivery Times

We understand the excitement of receiving your order promptly. Our estimated delivery times typically range from 7 to 14 days from the date of purchase. While we aim to dispatch orders as quickly as possible, please note that delivery times may vary depending on your location and other external factors.

Order Tracking

Once your order has been processed and shipped, you'll receive a confirmation email containing a tracking number. You can use this tracking number to monitor the status of your delivery and estimated arrival date.

International Shipping

Currently, we offer shipping Worldwide .

Order Modifications and Cancellations

If you need to modify or cancel your order, please contact our customer support team as soon as possible. We'll do our best to accommodate your request, but please note that orders are often processed quickly for prompt shipping.

Contact Us

If you have any questions or concerns regarding our shipping policy, feel free to reach out to our friendly customer support team. You can contact us via Live Chat. 

Thank you for choosing Amazingg for your shopping needs. We appreciate your support and hope you enjoy your shopping experience with us!

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at ggapolinario@gmail.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at ggapolinario@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at ggapolinario@gmail.com.

We accept cards with MasterCard, Visa, Apple Pay, Paypal and American Express, Amazon,Discover, Meta Pay, Google Pay.

We Are committed to maintaining the highest levels of security and protection against fraud. We stay up-to-date with the latest in security technologies to ensure that your credit card information, contact information and shipping/billing information are confidential and safe.

Debit at the dispatch of your order
If your card transaction is approved, the amount will be reserved immediately and an order confirmation will be sent to your email address. Your card will be debited when we dispatch your order.

If your card transaction isn’t approved, your order will be cancelled. Please contact your bank or card provider if you have any questions about this.